Up-to-date information, detailed reports, and news into activities and developments in the financial and insurance sectors, along with best practices in complaint resolution.
Our latest updates, trends, and announcements regarding operations, initiatives, and financial and insurance industry changes.
The Board of Directors of the financial and insurance ombudsman unit, Sanadak, held a meeting chaired by Her Excellency Fatma Al Jabri, Chairperson of the Board.
Sanadak, the Ombudsman Unit catering to consumers of Financial Institutions and Licensed Insurance Companies, starts its operations today, in line with the United Arab Emirates (UAE) leadership’s directive to enhance government services, and in accordance with the regulations set by the Central Bank of the UAE.
Dubai: Consumers in the UAE could soon have an opportunity to take up complaints on their insurance policies or related matters with a higher authority. The UAE Central Bank is planning an "ombudsman" unit that will take on such complaints and offer possible redressal, according to the UAE Central Bank.
His Excellency Khaled Mohamed Balama, Governor of the Central Bank of the UAE (CBUAE), chaired the Insurance Sector CEO Forum on 14 November 2022 in Abu Dhabi.
Abu Dhabi (20 September 2022): The Central Bank of the UAE (CBUAE) emphasised today that the UAE banking system has remained resilient throughout the pandemic, with a broad-based and robust recovery evident across key banking system indicators during 2022, in a meeting held by His Excellency Khaled Mohamed Balama, Governor of the CBUAE with Bank Executive Officers.
